Skip to content
Products
Who We Serve
Partners
Resources
About

Data Security and Compliance for Public Safety Agencies 

PowerDMS helps public safety and government organizations protect policies, training records, accreditation documentation, professional standards information, and other sensitive operational data with encryption, access controls, resilient cloud infrastructure, and independently assessed security practices. 
Man pointing at computer screen with coworkers

Security Standards and Government Authorizations

Officer looking at a computer screen

Protect Mission-Critical Public Safety Data 

PowerDMS protects sensitive operational information with encryption, controlled access, centralized monitoring, tested security practices, and resilient infrastructure designed to keep critical content available when agencies need it. 

Government Ready Security for Public Safety Technology 

PowerDMS maintains SOC 2 Type II, HIPAA, and CJIS assessments. PowerDMS also achieved FedRAMP authorization under the NEOGOV brand. Agencies can review current authorization details and applicable product scope through the PowerDMS Trust Center and FedRAMP Marketplace. 

Protect sensitive workforce information with role-based permissions, multifactor authentication and SAML 2.0 single sign-on. PowerDMS by NEOGOV supports any SAML 2.0-compliant identity provider that meets its metadata and signing requirements, including Okta, Microsoft Entra ID, PingFederate and Shibboleth. 

Protect customer data with TLS 1.2 or higher while data is in transit and AES-256 encryption while data is at rest. PowerDMS by NEOGOV uses FIPS-compliant, NIST-certified modules across applicable database storage, APIs, emails, and secure file transfers. 

Protect customer data with TLS 1.2 or higher while data is in transit and AES-256 encryption while data is at rest. PowerDMS by NEOGOV uses FIPS-compliant, NIST-certified modules across applicable database storage, APIs, emails, and secure file transfers. 

To protect PowerDMS by NEOGOV product infrastructure against evolving threats, NEOGOV performs weekly authenticated vulnerability scans, annual third-party penetration testing, static and dynamic code scanning, external posture monitoring, and manages private and public bug-bounty programs. 

PowerDMS by NEOGOV maintains system resilience and data integrity across its infrastructure through a documented Incident Response Plan, near real-time data replication, encrypted backups, geographic redundancy, regularly tested recovery procedures, root-cause analysis, and customer notification processes. 

PowerDMS customer data is hosted in multi-geographic, U.S.-based data centers designed to host sensitive data, regulated workloads, and address the most stringent U.S. government security and compliance requirements. 

Man looking at a computer screen

Protect Public Safety Data With Government Ready Security 

Help your organization protect sensitive operational information with assessed security practices, controlled access, encryption, centralized monitoring, and resilient infrastructure built for public sector requirements.

Get a Personalized Demo

Success Stories from Agencies Like Yours 
Durham-PD-Thumbnail
Durham Police Department

During a citywide ransomware attack, Durham Police Department kept PowerDMS operational, controlled editing permissions, and gave personnel access to critical policies, forms, and response information without using the compromised network. 

View Case Study
Brandenton-Thumbnail
Bradenton Fire Department

After a server crash corrupted or erased important files, Bradenton Fire Department moved critical content into a secure central location with controlled access and reliable availability when local systems are unavailable. 

View Case Study
Henderson-NV-Thumbnail
City of Henderson Nevada

Henderson departments centralized policy content with administrative permissions, version control, access records, and electronic signatures, giving leaders a secure source of current information and a defensible audit trail. 

View Case Study

Common Questions About Data Security

Click on questions to expand answers:

The answer depends on the PowerDMS products an organization uses and the information it chooses to manage. Data may include policies, training and accreditation records, professional standards information, background-investigation records, workforce information, and other operational content. 

PowerDMS production systems use government and commercial infrastructure designed to maintain availability, including AWS GovCloud, Azure Government, and NEOGOV data-center environments. Current hosting details and product scope should be confirmed through the PowerDMS Trust Center. 

Yes. PowerDMS encrypts customer data in transit and at rest using a minimum AES-256 level of encryption with FIPS 140-2 certified controls. Backed-up customer data is also encrypted. 

PowerDMS maintains SOC 2 Type II, HIPAA, and CJIS assessments. PowerDMS achieved FedRAMP authorization under the NEOGOV brand in August 2025. Visit the PowerDMS Trust Center and FedRAMP Marketplace for current authorization details and product scope. 

PowerDMS lets agency administrators manage users, groups, roles, and permissions. Available access controls vary by product, and supported identity options include SAML 2.0, ADFS through WS-Federation, and Azure AD through OAuth or OpenID Connect. 

PowerDMS uses monthly network and system vulnerability scans, biweekly dynamic and static code analysis, annual third-party penetration tests, regular audits, and a patch-management process that includes assessment and testing. 

PowerDMS uses security logging across its infrastructure, centralized monitoring and alerting, intrusion detection and prevention systems, and web application firewalls. A governance, risk, and compliance committee reviews security alerts, events, projects, and risk-mitigation activities. 

Automated processes can move traffic away from an affected area, and core applications use an N+1 deployment standard so remaining locations have capacity to support service. Site administrators can also extract data directly from applicable PowerDMS applications. 

PowerDMS maintains data in geographically dispersed data centers with disaster-recovery systems. If a data-center-wide outage occurs, failover processes help preserve data integrity, availability, and continuity of service. 

Yes. PowerDMS supports SAML 2.0 identity providers such as Okta, Microsoft Entra ID, PingFederate, and Shibboleth. It also supports ADFS through WS-Federation and Azure AD through OAuth or OpenID Connect. Availability may vary by product. 

Data Security Resources
Woman working on computer
PowerDMS Trust Center

Review PowerDMS certifications, assessments, hosting information, system status, performance, encryption, and disaster-recovery information. 

Learn More
Three officers working on computers
PowerDMS FedRAMP

Learn how PowerDMS supports federal agencies with products included in the FedRAMP-authorized NEOGOV Cloud environment. 

Learn more
Man working on computer
PowerDMS Security Measures

Explore PowerDMS security monitoring, vulnerability testing, encryption, resilient infrastructure, and assessed standards. 

Learn More

See How PowerDMS Helps Protect Public Safety Data